Call Us Today At 602-362-0202
19 Reasons to Trust Bensinger Consulting
to Support Your Computer Network
We answer our phones live during business hours and have a technician on call for after-hours emergencies, even on weekends. We can log in to your PC or server remotely and resolve many issues immediately.
We have 14 years’ experience specializing in seamless integration of email, file sharing, access to accounting packages, phone systems, and line of business applications for businesses with multiple locations.
By outsourcing your IT needs to us, you can save thousands of dollars on hiring, salaries, and benefits. You will also have the benefits of our monitoring software and years of experience.
Bensinger Consulting has been in business since January 2003. We hire seasoned, professional technicians so that you get the help you need the first time. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
We provide our own in-house help desk and make sure the folks helping you are friendly and helpful. We never outsource our help desk to an overseas company or third party. We consider this one of the most important aspects of customer service, plus we feel it’s an important step in keeping your data secure.
The IT industry is not well regulated. Anyone can hang a shingle and call themselves an IT consultant. Because we are a Microsoft Partner, you know you can trust us to provide the technical expertise your business needs.
You deserve to have your questions answered in plain English. Our technicians are trained to have the “heart of a teacher” and will take time to answer your questions and explain everything in simple terms.
Business needs and technology are constantly changing. We use our monitoring software to conduct monthly assessments for each of our clients to look for new ways to help improve their operations, lower costs, increase efficiencies and resolve any problems that may be arising. Our goal is to help our clients be more profitable, efficient and competitive.
Our service philosophy is proactive, not reactive. We monitor and proactively manage our clients’ networks 24/7/365 to identify issues and address them BEFORE they become problems, rather than putting out fires.
Any IT services provider can make promises. We provide proof of services. Every month our clients get a detailed report that shows an overall health score of their network and the updates to their antivirus, security settings, patches and other important network checks (like hard-drive space, backups, speed and performance, etc.).
We have a team of technicians who are ready and able to assist you. Since we use monitoring software and keep detailed network documentation, any of our technicians can assist you even if your regular technician gets sick or goes on vacation. Each person on our team also has individual strengths to give you the benefit of everyone’s expertise.
Some IT companies have the audacity to keep passwords and network documentation from their own clients as a means of job security. We provide written network documentation detailing what software licenses you own, critical passwords, user information, hardware inventory, etc. to specified key players in your organization.
We offer both onsite and offsite backup solutions. We recommend all of our clients use a Backup Disaster Recovery (BDR) that provides Business Continuity. Business Continuity allows you to spin up servers in a matter of minutes, not hours. The solution should also include the ability to spin up machines in a remote location in the event of a complete disaster.
If something goes wrong with your Internet service, phone system, or line of business application, we will act as the liaison between you and your other vendors to make sure problems are resolved so that you can focus on running your business.
In this litigious society that we live in, it’s vital that your IT company carry workers’ compensation and errors & omissions insurance. Not that we’ve ever needed our insurance, but we certainly have it.
Not Ready To Call Us Just Yet?
If so, we would at least like to send you a copy of our recently published report, 5 Critical Facts Every Business Owner Must Know Before Moving Their Network To The Cloud.
It will discuss in simple, non-technical terms the pros and cons of cloud computing, data security, how to choose a cloud provider, as well as 3 little known facts that most IT consultants don’t know or won’t tell you about cloud computing that could end up causing you MORE problems and costing you more money than you anticipated. Even if you aren’t ready to move to the cloud yet, this report will give you the right information and questions to ask when the time comes.
Simply fill out the form here and we’ll send you a copy today!