Cybersecurity In The Wild West Magazine is our Free Quarterly Publication With Business Growth Strategies Around Marketing, Acquisition, Sales And Profitability. Check out the article below from our recent publication.
RLC Labs Values IT Security, Which Makes Bensinger Consulting A Natural Fit
BY RICK COX, PRESIDENT & CEO, RLC LABS
At its core, business ownership revolves around risk management. As the President and CEO of RLC Labs, I’m constantly assessing risks, making strategic decisions, and moving our business forward. To me, avoiding data risks and cybersecurity breaches is just as important to the success of my business as using the best ingredients to develop our products.
Because RLC Labs is a pharmaceutical company that develops patient treatments and therapies that need to be approved by the FDA, DEA, and state boards of pharmacy, our IT security is paramount to staying aligned with the requirements of each of these governing bodies. For 25 years, I have been leading RLC Labs through changing market dynamics and evolving technological landscapes, and for 18 of those years, Bensinger Consulting has been working alongside me to help me navigate cybersecurity, technical support, and new technology implementations. I’m always willing to pay a premium for a premium service, and that’s the reason I’ve stuck with Bensinger Consulting for so many years.
Not only is Ed Bensinger a pleasure to work with but his professional results speak for themselves. A few years ago, we transferred funds to a supplier, and somewhere along the way, the system got hacked, putting both us and our supplier in danger. At first, the supplier was pointing fingers at us, but once Ed investigated, he provided evidence that the hack came from vulnerabilities in the supplier’s system, not ours.
Unfortunately, stories like the one above are not uncommon today. No matter what industry you’re in, data security should be a priority. I have many friends and peers who own businesses, and in all the time I’ve been running RLC Labs, many of them have been hacked or faced ransomware attacks while I have (knock on wood) remained safe from any of those things. I fully attribute that to the quality of service provided by Bensinger Consulting.
Aside from cybersecurity, Ed has helped me update the technology stack many times throughout our long-term partnership. Moving to an SAP system was essential for our business growth, but with Ed’s help, we were able to find an SAP retailer for a fraction of the cost while maintaining the right level of quality we were looking for. During the three years it has taken to implement our new system, Ed played a critical role and helped me manage the risks associated with updating our tech infrastructure.
As I said, I’m a professional risk manager, but IT is not my specialty. I know I can rely on Ed’s professional opinion and expertise to help me manage data risks and advance the IT strategy for my business. At this point, he’s a critical member of RLC Labs. Without his help, we wouldn’t be able to provide affordable, reliable hypothyroid treatments to people in need. The price tag associated with data security is always, always, always worth it, especially when Bensinger Consulting is involved. Don’t fall into the trap many business owners do and gamble with the safety of your business, the trust of your clients, or the integrity of your products.
